Sunday, September 04, 2011

Gold Star

Short but interesting story. I went to DownEast the other day and found a couple items on sale that I really wanted/needed to buy. 

One of those items was this skirt. Marked down from $41 to $28.70, then 30% off that. I had a little bit of money left on a gift card, so I used that then paid with my card also. The total came to $7.49, which I thought was pretty small, but I paid and went home.

When I got back to the house, I decided to check the receipt because I was pretty sure the amount on my gift card was much smaller than the $20-ish dollars that had to have been on there to pay for that skirt. And I was right; the gift card only had $1.05 on it. Apparently the lady forgot to scan in my skirt and only got the top.

So I made a trip back to the store and told the clerk what happened and that I'd like to pay for the skirt. She took a good bit of time checking the receipt and scanning the skirt into the computer, then said, "I wish I could give you a gold star"!

And it got me thinking. From working retail for all of college, how many times have I had angry customers come back and complain because they've been overcharged or not been treated fairly? A LOT. But I can't even count on one hand how many people come back to pay for an item when they accidentally weren't charged, or something of the like.

Guess it's just how I was raised. To be honest. To treat others as you would like to be treated. To be fair. And you know what, even though I could've gotten away with not paying for that skirt and none would've been the wiser, it felt good to do what was right.

So I quote the all-familiar phrase on this Sunday, "Honesty is always the best policy".


  1. I am so proud of you, but I would not have expected any less. How many times did I give someone back a quarter because they gave me too much change? I wasn't doing it to impress you or Michael; it was also the way I was raised. And I'm glad you learned it through example. Makes me so proud to know that I have raised honest children. :)

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